Problem With Pumabuild
#1
Posted 27 April 2016 - 03:34 PM
I'm new Puma owner, (This was a dream for me, that finally came true )
I saw this keyring, this is very good, therefore i ordered from Pumabuild.
Order Date: Tuesday 12 April, 2016
I wait one week, and nothing happened, order status still same: pending.
Here is the "history:
1st try
I sent one email to info@pumabuild.co.uk , until today no answer. (date is: 19 April, 2016)
2nd try
I sent one message via facebook to Pumabuild facebook page, until today no answer. (date is: 22 April, 2016)
3rd try
I sent one email to alan@pumabuild.co.uk, until today no answer. (date is: 25 April, 2016)
Can I do something even more?
Thanks for answer!
#2
Posted 27 April 2016 - 03:41 PM
I think comms out of pumabuild is obviously poor at the moment.
I rang them on a couple of weeks ago for a quote for a cambelt, and full service on my FRP got told I would be rung back, took my number... nothing.
I then sent an email to alan@pumabuild.co.uk asking for the same quote... nothing.
Go figure, obviously they don't want/need my business.
Current mile muncher: 2014(64) Ford Mondeo 2.2 TDCI 200 Titanium X Sport - Frozen White
Previous: 2009(09) Ford Mondeo 2.0 TDCI | 2008(08) Mk7 Ford Fiesta TDCI Zetec S | 1999(T) Rover 420 | 1997(.R) Rover 620 TD | 1995(M) Mk3 Ford Fiesta Si
First car: 1990(H) Mk3 Ford Fiesta Popular Plus!
#3
Posted 27 April 2016 - 05:35 PM
#5
Posted 28 April 2016 - 08:21 AM
gimmickyflea, on 27 April 2016 - 09:55 PM, said:
So it's your fault GF!
Current mile muncher: 2014(64) Ford Mondeo 2.2 TDCI 200 Titanium X Sport - Frozen White
Previous: 2009(09) Ford Mondeo 2.0 TDCI | 2008(08) Mk7 Ford Fiesta TDCI Zetec S | 1999(T) Rover 420 | 1997(.R) Rover 620 TD | 1995(M) Mk3 Ford Fiesta Si
First car: 1990(H) Mk3 Ford Fiesta Popular Plus!
#6
Posted 28 April 2016 - 07:45 PM
A few pics in the gallery so you can see how hard he's working!
This post has been edited by gimmickyflea: 28 April 2016 - 07:58 PM
#7
Posted 01 May 2016 - 07:14 PM
If they are very busy with bigger jobs, then send one email to (exmaple) me, the processing of the order will be delayed.
My question is, chance for find another shop, where can i order pumapeolpe keychain?
#8
Posted 19 May 2016 - 09:53 AM
... ordered a Puma badge in February. Had a promise of delivery on a few occasions, latest one last week, having sent a few emails and called a few times. Managed to find the badge elsewhere after waiting nearly 3 months.
Have now requested a refund, but no-one's contacted me again, so you're not the only one!
#9
Posted 20 May 2016 - 08:05 AM
This post has been edited by puma07: 20 May 2016 - 08:05 AM
#10
Posted 06 September 2016 - 08:03 PM
Order History :
08/31/2016 Delivered.
When the package arrived, I write again.
#11
Posted 07 September 2016 - 07:56 AM
#13
Posted 09 September 2016 - 08:06 PM